Recent
Earnings

Casper
3150 
132
Casper
1575 
132
Casper
2016 
132
Casper
504 
132
Casper
403 
132
Casper
252 
132
Casper
630 
132
Mudda
1485 
20
Casper
154 
132
Mudda
594 
20
Mudda
1110 
20
Casper
3275 
132
Crendex
245 
40
Crendex
202 
40
Crendex
161 
40
Crendex
420 
40
Mudda
368 
20
Crendex
1400 
40
Mudda
720 
20
Casper
140 
132

 Frequently Asked

FAQ

Get ready to have your questions answered! We've collected some of the most frequently asked questions and provided helpful answers to them. We're always adding new content to help you solve any problems quickly. If you need further assistance, our support team is here to help.

General inquiries

What is lootchar and how does it work?

Lootchar is a platform that offers users an opportunity to earn credits by completing quick and simple tasks. These credits, in turn, can be used to purchase items such as gift cards, coupons, and CS2 skins from our store. With lootchar, users can easily earn rewards by completing tasks and redeem them for the things they love.

How do I get started?

It's pretty simple, you just need to create an account or simply login with your Steam account. After that, you need to verify your email address and you can start earning flames with us!

I finished an offer but was not credited yet. Why?

Most offers will be credited within 24h after fulfillment. If you did not get credited after that time please contact the support of the provider you started the offer at.

What types of games are available on your platform?

On our platform, you'll find a wide variety of games to play and earn flames/credits. We offer a diverse selection, including popular titles like World of Warships, Raid: Shadow Legends, and Mobile Legends. Whether you're a fan of strategic battles, epic RPG adventures, or competitive mobile gaming, we have something for everyone to enjoy and earn rewards along the way.

Are the surveys on your platform time-consuming?

Not at all! We provide a range of surveys to cater to everyone's schedule. Our surveys can take as little as around 2 minutes to complete, and some may extend up to approximately 20 minutes. The best part is, these surveys offer excellent compensation, with the potential to earn up to a whopping 3000 flames on a single survey. So, whether you have just a few minutes to spare or want to dive into a longer survey, you can maximize your earnings while participating at your own pace.

My Account & Settings

Username Change

If you wish to change your username, please get in touch with our support team to request the change.

You want to delete you account?

We are sad about every user that wants to leave us. However, we respect their choice and are ready to assist them in deleting their accounts upon request. While we would be sorry to see them go, we believe that their privacy and satisfaction are our top priorities. Therefore, if any user wishes to have their account deleted, they can contact us, and we will promptly take the necessary steps to fulfill their request.

Our Shop

How long does it take until I receive my CS2 Skins?

As a standard procedure, withdrawing CS2 skins usually involves a processing time of up to 48 hours. However, it's important to highlight that in the majority of situations, the entire process is efficiently wrapped up within just one hour.

How do I find my trade URL?

You can easily find it by following these steps:


  • Start by opening your Steam Trade Offer Privacy Settings. You can do this by clicking on the following link: Steam Trade Offer Privacy Settings.

  • If you aren't already logged into your Steam account, you'll be prompted to do so. Enter your Steam username and password and click the "Login" button.

  • Once you're logged in, the link will take you directly to your Trade Offer Access URL settings. This is where you'll find your Trade URL.

  • On the Trade Offer Access URL settings page, you will see a section titled "Third-Party Sites." In this section, your Trade URL will be displayed. It's a long URL that starts with "https://steamcommunity.com/tradeoffer/new/?partner=" followed by your SteamID. This is the URL you can share with others to receive trade offers.

  • Now you can simply copy it.

Why did my withdraw get declined?

It can have multiple reasons, but most of the time it's caused by the following:


  • Your Steam Inventory is not set to Public

  • Your Trade URL is incorrect

  • You don't have Steam Mobile Guard

In case you made sure none of the above-mentioned things, can be the problem, please contact our support and we'll be happy to help you!

What kind of CS2 skins can users expect to receive as rewards?

With our platform, the possibilities are virtually endless! Your access to CS2 skins depends on the number of flames you've earned. We consistently stock items valued at up to $300, so you have a broad range of skins to choose from.

But that's not all โ€“ if you have a specific skin in mind that you don't see in our shop, don't hesitate to reach out to us. Just send us a direct message on Twitter with the details of the skin you're looking for, and we'll be more than happy to work with you to make it happen. Your satisfaction is our priority, and we aim to provide you with the CS2 skins you desire.

Affiliate system

What benefits do people receive when they sign up using my promo code?

When someone signs up using your unique promo code, they are in for a rewarding start. Each new user who enters your promo code during their registration will receive a fantastic signup bonus of 100 flames/credits.

What rewards or benefits do I receive when someone uses my promo code?

When individuals use your promo code, you stand to gain a share of their earnings. Specifically, you can receive up to 10% of the earnings generated by the people who have signed up using your promo code. This serves as a rewarding incentive for you to share the benefits of the platform with others, as your earnings grow in tandem with their success. It's a win-win situation, where your efforts in bringing new users to the platform can lead to additional income for you.

The amount of your share is determined by your affiliate level. You can think of your affiliate level as a measure of your engagement and success in referring new users to the platform. The higher your affiliate level, the larger your share of the earnings generated by the people who use your promo code.

To track your progress and see your current affiliate level, as well as what you need to achieve to reach the next level, you can easily access this information on the rewards page. It provides transparency and helps you set goals for your affiliate activities, giving you a clear path to potentially earn even more as you advance through the levels.

I accidentally misspelled my promo code when changing it, and now I'm unable to make any further edits. What should I do in this situation?

If you've mistakenly misspelled your promo code while changing it and can't make further adjustments, please get in touch with our support team. When you reach out, explain the issue you're facing and specify the corrected promo code you intended to have.

Why was my promo code reset?

The likely explanation for the reset of your promo code could be one of two possibilities:


  • Default Promo Code of a Known Influencer: If your promo code matches the default promo code associated with a recognized influencer on our platform, it may have been reset to maintain clarity and prevent any potential confusion. This ensures that each influencer can effectively promote their unique code.

  • Content Violations: In cases where a promo code includes content that promotes racism or sexism, it may have been reset to adhere to our policies and maintain a respectful and inclusive environment for all users.

If you have concerns or questions about your promo code being reset, please don't hesitate to reach out to our support team for further clarification and assistance.